Inclusive and accessible Communication Systems: Technological development in cultural and natural heritage spaces

Abstract

The research aims to determine how inclusive communication systems in the framework of Intersemiotic translation: audio description, subtitle for deaf people, sign-language, Braille and Augmented Reality technology generate inclusive spaces in cultural and natural heritage for people with sensory disabilities. Furthermore, this study aims to design an advance technology communication system that could bring accessibility for people with auditive and visual sensory disabilities. This study has a (qualitative and quantitative) mixed approach; the research is descriptive and experimental and applied a document analysis. The sampling is non-probability, intentional in the case of interviews. The target population consisted of museum managers, audio-description experts and people with visual and hearing sensory disability. The results show that most of the museums in this study do not have an accessibility system for cultural heritage exhibitions within the framework of intersemiotic translation and some are beginning the process of inclusion and accessibility. Likewise, the results also show that the implementation of communication systems in the framework of intersemiotic translation and technology at the same time generate a better transmission and reception experience for people with sensory disabilities