Relevant aspects to promote innovation in small businesses

Abstract

Dear Editor,
The original article published in your magazine, titled service design for innovation in small and
medium businesses from the author Carvalho (2019) concludes that small companies can innovate
their services without incurring large costs and demanding a large amount of time, the most
important is involved to the users strongly. To complement this research, the study carried out by
Sánchez, Cervantes, y Peralta (2016) mentions that in order to carry out and efficient management
of the innovation in the small companies, it is necessary to encourage and take advantage of the
innovative skills and abilities of collaborators, involving them during the strategic planning and
motivating them to participate with their ideas in the innovation process. For which, it’s necessary
to create a favorable working environment and formal procedures for the reception and evaluation
of the creative ideas that may be presented by the workers. This position is reinforced by the study
carried out by Pertuz, Boscan, Straccia, y Pérez (2016), who recommend developing the capabilities
of collaborators through the formation of multidisciplinary teams within the organization.