Employees’ perception of management skills in the Los Olivos Municipal Hospital

Habilidades gerenciales desde la percepción del personal en el Hospital Municipal Los Olivos





Clinical Governance, Health Services Administration, Hospital Administration


Objective: Analyze management skills from employees’ perception in the Los Olivos Municipal Hospital in 2019. Methods: Quantitative, correlational, cross-sectional study. A simple random sample of 52 participants was applied. We used a questionnaire to assess perceptions regarding management skills, consisting of 27 questions and 4 dimensions, with a Cronbach’s alpha reliability value of 0.97. We used Pearson’s chi-squared test to analyze correlation between management skills variable and sociodemographic variables. Results: Management skills were considered adequate in analytic and interpersonal dimensions by 69% of participants, while emotional and motivational skills and values were considered regular by 69% and 58%, respectively. 55.8% of participants perceived their bosses’ management skills as adequate, 44.2% perceived them as regular, and none as inadequate. The only sociodemographic variable that was associated with management skills was service time. Conclusion: 55.8% of the health personnel in the Los Olivos Municipal Hospital perceived management skills as adequate.


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